Audiences

Manage your contacts, segments, and CRM data

Audiences is your central hub for managing contacts. Access it from the Audiences tab in the primary navigation.

What you’ll find

• Audiences Table — a searchable, filterable list of all contacts in your workspace.

Coming soon

We’re actively building out the full Audiences experience, including:

• Contact Detail views (Overview, Timeline, Memories)
• Settings → Audiences controls (Attributes, Consent, Suppression List)

See also

• History — view all interactions across all agents
• Settings → Audiences — audience settings and upcoming controls
• Automations — trigger workflows based on call outcomes